Store Policies

Payment Options

  1. Online Payment

    • You can pay through BPI, BDO, Robinsons Bank or GCash.

    • Please settle your payment within 24 hours after checking out.

    • Please send proof of payment via email shopbadoph@gmail.com or message us on Facebook or Instagram.



  2. COD Payment 

    • NCR - via Rider

    • Province - via LBC 


Delivery

  • For NCR deliveries, delivery time is maximum of seven (7) days

  • Provincial orders are shipped via LBC

  • Weekly cut-off of all orders is Tuesdays

  • Shipping Fees:

Minimum Spend

NCR PROVINCE

₱1,500 and above

FREE FREE

₱1,499 and below

₱50.00 ₱150.00

 

Exceptions / Non-Returnable Items

Certain types of items cannot be returned like custom products (such as special orders or personalized items) and personal care goods (such as face masks). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items.


Return Policy

We have a 7-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at shopbadoph@gmail.com or message us on Facebook or Instagram. If your return is accepted, we’ll send you  instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

 

Damages and Issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank to process and post the refund too.