Frequently Asked Questions



Q: What mask size should I buy?

A: For a better fit, please measure the profile of the face from tip or peak of the nose to the chin area of the wearer. Here are our mask measurements:

Size Measurement
Length x Height
Ideal For
Small 16cm x 9cm Kids 3-4 y/o
Medium 18cm x 11cm Kids 5-12 y/o
Large 20cm x 14cm Female adults
X-Large 23cm x 17cm Male adults



Q: What are the specs of the mask and what are the materials used?

A: Our face masks are made with quilted triple-layer combination breathable cotton-polyester fabric. It comes with a pliable nose clip and a pocket for the filter insert. Your purchase also comes with one (1) free water-resistant filter per mask. The ear loops are elastic unless otherwise specified.

Layer by layer detail of mask:


Q: What is the measurement of the elastic ear loops without adjusters?

A: Elastic ear loop measurements: XL=18cm, L=16cm, M=14 cm, S=12cm


Q: Do I have to wash the face mask before using?

A: We highly recommend washing the face mask before using. Gentle hand-wash is suitable.  





Q: How do I order?

A: You can purchase through this web site. Or if you need help, just message us on Facebook Messenger @BadoClothing. Our Sales Representatives will gladly assist you.


Q: How much is Shipping?

 A: Here are our nationwide shipping fees:

Amount Minimum Spend
₱50.00 Orders ₱1,500.00  and above
₱100.00 Orders ₱1,000.00 and above
₱150.00 Orders ₱500.00 and above
₱200.00 Standard shipping; Orders below ₱500.00


Q: Do you accept COD?

A: Yes. COD is accepted nationwide. LBC is used for provincial orders. NCR orders are made via Riders. You can also visit our other online shops which accept COD:

Q: When can you deliver?

A: Here is our estimated time of delivery:
Area Number of Days
NCR 3 - 5 Days (8AM - 5PM, Wednesdays & Thursdays) 
Luzon 5 - 7 Days
Visayas/ Mindanao Minimum 10 days (all by sea cargo only due to ECQ)


Q: What are your Modes of Payment (MOP)?

A: You can choose from the following:
1) Online Payment - via Online Bank Transfers (BPI, BDO, Robinsons) or GCash
2) COD - via Rider for NCR orders and via LBC-COD for provincial orders


Q: Do you accept returns for face masks?

A: Due to hygiene concerns, face masks are non-exchangeable and non-returnable. Please check the size specs of the mask/s before finalizing your order.


Q: Do you have a Reseller Program for your masks?

A: Please message on Facebook Messenger @BadoClothing to know more.